Privacy Policy

Charoland Farm Caravan and Camp Site

We respect your privacy and are committed to protecting your personal information.

This privacy notice explains how we intend to look after your personal data and about your privacy rights.

HOW WE COLLECT YOUR PERSONAL DATA

You may give us data orally or by corresponding with us through by post, phone, email or face to face.

INFORMATION WE COLLECT

The types of personal information we collect from you include:

  • Information you provide to us – personal information that you provide to us including your contact details (i.e. your name, email address, phone number and postal address)
  • Our correspondence – if you contact us, we may keep a record of that correspondence;

HOW WE USE YOUR INFORMATION

Your data will enable us to provide the services you have requested. It will also enable to contact you where necessary concerning your booking as the law allows us to.

We do not use your data for marketing purposes nor sell the data to anyone else. It is important that the personal data we hold about you is accurate and current. Please keep us informed of any changes.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to Charoland Farm Caravan and Camp Site and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

HOW LONG WILL WE USE YOUR PERSONAL DATA FOR?

We will only retain your personal data for no longer than 12 months to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, planning, accounting, or reporting requirements.

YOUR RIGHTS

You have the right to:

Access a copy of the information we hold on you; Object to processing that is likely to cause or is causing damage or distress Ask to have personal data rectified, blocked, erased or destroyed You will not have to pay a fee to access your personal data. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. For any queries regarding the data we hold for you please contact us using the details at the end of this document.

COOKIES

We use cookies on our website to enhance your user experience with us. A cookie is a text file which contains information relating to your web journey. It is stored in your web browser.

Managing your cookies

All users of the website are given the option to signal their consent to the use of cookies. Additionally, you will be able to use the Help menu bar on most browsers to get information on how to block or prevent cookies. This will give you information on how to disable cookies altogether.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would appreciate the chance to deal with your concerns first.

Jane Lingings (Data Protection Manager)

Charoland Farm Caravan and Camp Site

Greenhalgh Lane

Greenhalgh

Preston

Lancashire PR4 3HL

Enquiries@charolandfarm.co.uk